Redemption Plus Grows One Smile at a Time

LENEXA, Kan. - A Frisbee or a whoopee cushion can do wonders when it comes to putting a smile on a child's face.  A Lenexa, Kansas company specializes in those incentive prizes, leading to a growing business across the country.

As you walk through the doors of Redemption Plus, you quickly realize it is a fun place to work.  After all, they deal with fun products -- plain and simple.  Their motto is "growing your business one smile at a time."

“Our customers are family entertainment centers, which people know as an arcade,” explains President and CEO Ron Hill.  “It could be a bowling center that adds an arcade, and has a go-kart track and any combination of entertainment complex.”

The Redemption Plus lobby is set up as a typical prize counter.  Chances are, if you or your children have ever carried home some loot from an arcade, it came from them.  They also work with educational learning centers and fundraisers.

“We look for quality products that are going to give our customers value,” Hill says.  “We have a full range... could be less than a cent... up to a big screen TV.  Could be a bicycle and literally everything in the middle.”

Redemption Plus will celebrate 13 years in April. Over that time, Hill says they've not only grown the company -- they've revolutionized the industry. “Other companies in the industry focus on selling their products. The products are important. We make sure we've got top quality products. But in the end, if our customers business isn't successful, then we're not going to be successful.”

Redemption Plus also took the prize selection to the next level with Planet Prize. The online selection site allows folks the opportunity to redeem their tickets or points online and avoid the lines at the arcades.

From sales to order fulfillment, clients find it much easier to keep up their inventories with specialized technology. And Redemption Plus keeps their selection fresh - constantly rotating products in and out.

When it comes to bringing in those new products, there are plenty of folks around to test them. Kids are especially welcome. In fact, kids are always welcome at Redemption Plus.

“We've got a kids' playroom, so people can bring their kids in sporadically when they need to,” Hill explains as he leads a tour around the building. “We do in-service days, so when kids are out of school, or we have snow days, they can bring their kids in. We'll do movies, popcorn, that sort of stuff.”